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Home : BHB Information : Patient & Visitor Information : Visitor & Patient Enquiries

Visitor & Patient Enquiries Services

KEMH Information Desk:

This is your general information centre for the Hospital. The volunteer/staff on duty directs and controls the flow of traffic and answers inquiries regarding patients and hospital services.

Visitors please be aware of the following:

  • No more than two visitors at a time at each bedside
  • Visitors should stop at the Nursing Station on each unit to find out if a patient is able to receive visitors. All visiting is at the discretion of the physicians and the nurse-in-charge
  • Children under 12 years of age are not permitted to visit patients
  • Visitors should not stay long; a patient tires quickly entertaining visitors
  • Our patients require a quiet, restful environment and visitors can assist by walking softly and talking in low tones
  • Consult a nurse before bringing food or beverages to patients
  • Alcoholic beverages and illegal drugs are not allowed in the Hospitals
  • Visiting may be interrupted to allow for physician examinations, nursing care, special tests, and treatments

Telephone Enquiries:

The Information Desk receptionist is able to give information about patients’ locations. Enquiries are normally transferred to the unit, where the nurse-in-charge would be able to assist you.

Taxi Service: 

Taxi pickup may be arranged with the receptionist at the Information Desk.

ATMS:

Butterfield Bank and Bank of Bermuda (HSBC) ATMS are located in the area to the right of the Coffee Shop.

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